Frequently Asked Questions.
If your question is not answered below, please contact us at email@example.com or call 206-399-3364.
how do i register for a course?
when will i RECEIVE my course completion card?
eCards are emailed to students within 24 hours of course completion (Monday - Friday).
What should i wear?
Courses involve hands-on practice. Students should wear comfortable clothing that they're able to move around in.
how do i cancel a class?
Please refer to our Cancellation & Transfer Policy for guidance. Please email us at firstname.lastname@example.org if you quality for a transfer.
What classes do you offer?
We offer the American Heart Association (AHA) Basic Life Support (BLS) Provider course. We offer both the instructor-led (classroom) course, as well as the hands-on skills session (Blended Learning). More information can be found here.
DoES SUMMIT CPR TRAINING OFFER ON-SITE TRAINING?
Yes, we offer on-site training in multiple cities. Please submit the On-Site Training form for a quote.
How do i register for a skills session?
This is a two part class. In order to attend the Skills Session (hands-on), students must provide successful completion of the online portion.
What is your covid-19 policy?
We are committed to supporting the training needs of our healthcare providers during the Covid-19 pandemic. Please refer to our Covid-19 Policy for additional information.
How do i get technical assisntace with the online couse (heartcode bls)?
Please contact AHA Customer Support at 1-888-242-8883.
How do I retrieve my online course certificate?
Please contact the American Heart Association (AHA) Customer Support at 1-888-242-8883.
How do I claim my ecard?